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What are my delivery options?

Generally if an order passes all security checks then your order will be dispatched within 24 hours of being placed, with most orders being dispatched the same day. From dispatch, UK Standard Delivery orders sent by Royal Mail will typically take 2-5 working days to be delivered. If ordered before 5pm on a weekday (Mon-Fri), Next Day will arrive on a UK next day Royal Mail delivery service (excluding Bank Holidays).

What are your shipping costs?

UK Standard Delivery - FREE on orders over £20, £2.50 on orders under £20.

UK Next Day Delivery - FREE on orders over £40, £3.99 on orders under £40. Delivered next working day if ordered before 5pm Mon-Fri.

UK Saturday/Sunday Delivery - £3.99 if ordered before 5pm Friday.

Returns Process

If you receive an item that is faulty or incorrect, please notify us within 28 days. We will replace the goods or refund your payment, as appropriate*.

Please make sure you retain all original packaging, including outer packaging, to use if returning the goods. If the goods are incorrect please return them without removing the cellophane wrapper.

To return an item, PLEASE OBTAIN AN RMA NUMBER (returns number). To do this, contact customer service directly. You'll need to write the RMA number on the outside of the package and post it back to the address detailed in the confirmation email.

*We cannot offer a refund or a return on an item unless you retain the item and its original packaging.